Types of ignored documents

• Emails without an attachment or link to documents.
• Statements of account.
• Remittance advice.
• Payables invoices that are duplicates, defined as: Same invoice number for a vendor as a previous invoice posted within the last 12 months.
• Anything that isn’t an invoice.

Un-ignoring

Items can be un-ignored by selecting them from the Activity or Email Search tabs and following the prompts on the page. Items can be un-ignored in bulk by submitting a BravoTran support ticket.